You may be trying to access this site from a secured browser on the server. Please enable scripts and reload this page.
Turn on more accessible mode
Turn off more accessible mode
Skip Ribbon Commands
Skip to main content
Turn off Animations
Turn on Animations
Follow
Alto Consulting & Training
SharePoint-Case-Study-Burnsville
SharePoint
Currently selected
Services
Branding
Deployment Planning Offer
Consulting Services
Business Critical SharePoint
Free SharePoint Health Check
SharePoint Online
SharePoint and CRM
SharePoint Extranets
Case Studies
Products
CRM Lite for Microsoft SharePoint
SharePoint Human Resources Onboarding
SharePoint Online Timer Job
Training
Development
Services
Alto's Both-Shoring
Technologies
Case Studies
.Net/Java Training
SQL/Access Training
Infrastructure
Managed Services
Office 365 Migration
Skype for Business
Cloud Hosting
CRM
Services
CRM Online & Office 365
Marketing Automation for Dynamics CRM
SharePoint and CRM
Case Studies
Training
Free CRM Assessment
Training
All Courses
SharePoint Courses
Development Courses
Infrastructure Courses
SQL Courses
CRM Courses
Custom Training Solutions
Testimonials
Training Room Rental
Hotels
About
Contact Us
Cloud Report
Why Alto
Our Service Model
Events
Craig Yellick Blog
Newsletters
Directions
Privacy Policy
Meet Craig Yellick
Recorded Webinars
It looks like your browser does not have JavaScript enabled. Please turn on JavaScript and try again.
Customer and Industry
The City of Burnsville.
Project
Create a new
Intranet platform.
Technologies
Office 365 and
S
harePoint.
Customer Profile
The City of Burnsville's goal is to provide quality services and amenities for residents and visitors to enjoy.
The Challenge
Burnsville previously had an HTML-based “Employee Intranet” that could only be updated by a select group of people who knew HTML and how the Intranet was configured. It was managed and changed via Microsoft Expressions, another product that only a few people had access to and knowledge to use. This made their intranet very “stale” very quickly, as time to make updates was limited and the entire site could not be appropriately maintained.
The old Intranet did not have any document management functionality.
The old Intranet did not have a usable “search” function and was messy and hard to navigate by end users. Employees stopped using it.
Alto's Solution
Use Office 365 – SharePoint to serve as the new Intranet platform. Alto helped create a new Intranet from the ground up.
A new home page with content that was relevant to everyone in the organization. There is now a rotating news banner, featured links, dynamically changing “What’s Popular” and “What’s New” sections. These sections display popular and new documents from across the Intranet. There is also a section to display YouTube videos and feeds from social networks such as Facebook. Departmental sub sites – Each department will get a subsite to contain work and information related to their area.
Multiple libraries were created to house documents that were before housed on a server and linked to from the intranet. These documents are now in a common area, able to be searched, modified and more easily accessed by all users.
Additional metadata was used to further categorize the documents to enhance the visibility of each document, making them easier to find and interact with.
A common calendar was implemented to allow employees to put things on the company calendar.
This calendar has a custom workflow attached to it so that managers can approve/reject items before they appear on the calendar for everyone to see.
Search and Usability:
Alto created a custom employee directory. The employee directory by default lists all the employees in the organization with refinements to filter by Department, Job Title, Ask me About, etc. This directory utilizes full search as well to search keywords that might be in that person’s profile.
Summary
The City of Burnsville now has an organization-wide intranet that is more dynamic, more appealing, and much easier to manage. It offers document management, workflow processes, and much more.